Determinants Of Customer Satisfaction On The Use Of Mobile Banking In Islamic…

Purpose – The purpose of this study is to determine the impact of Reliability, Responsiveness, Efficiency, and Privacy on Customer Satisfaction on the use of Mobile Banking in Islamic Banks in Indonesia. Methodology/Approach – This research uses a descriptive quantitative approach. The sampling technique uses random sampling by distributing questionnaires to 407 Customer of Islamic…

Analysis Of Community And Customer's Prespective (On The Discussion Or Effort…

Goal: This study aims to determine the amount of approval of the public and customers of Bank Nagari within the scope of West Sumatra ID cards. Then find out the significant factors that affect the amount of public and customer approval of the conversion of Nagari Bank into a Sharia Bank. Then trace the distribution of data on the amount of approval. And explore some equations that may …

The Service Performance and Customer Satisfaction Model in Islamic Banking

Edition

Volume 5 No 3

ISBN/ISSN

2656-4351

Collation

-

Series Title

-

Call Number

-

Mengukur Tingkat Kepuasan Nasabah Di Bank Islam Malaysia Berhad Menggunakan P…

Tujuan - Penelitian ini bertujuan untuk mengetahui tahap kepuasan pelangan terhadap pelayanan yang didapatkan di Bank Islam. Data primer penelitian ini dilakukan secara kuantitatif melalui penyebaran kuesioner sedangkan data sekunder diperoleh secara kualitatif melalui studi pustaka. Metode Penelitian - Penelitian ini dilakukan di kalangan pengguna Bank Islam di Malaysia.Sampel sebanya…

Analisa Model Bisnis Kanvas Pada Rencana Bisnis Masker Wajah Beauty

Edition

-

ISBN/ISSN

NIM.17101053

Collation

MBS

Series Title

-

Call Number

REF 650 SAP a

Pengaruh Kualitas Pelayanan Mobile Banking Perbankan Syariah Terhadap Kepuasa…

Latar Belakang – Sejak diterapkannya qanun di Aceh tentang Lembaga keuangan yang mana bank konvensional tidak boleh lagi beroperasi di Aceh maka Masyarakat Aceh harus menggunakan bank syariah saja dan ini menyebabkan penumpukan nasabah pada bank syariah di Aceh. Maka dari itu perlunya mengetahui apakah pelayanan yang diberikan oleh bank syariah sudah memenuhi kriteria kepuasan kepad…

Customer Satisfaction Mediates the Effect of Self Service Technology on Custo…

Edition

-

ISBN/ISSN

2598-2540

Collation

-

Series Title

-

Call Number

-

Analisis Produk Mobile Banking Terhadap Pengurangan Biaya Dan Kenyamanan Nasa…

Edition

-

ISBN/ISSN

NIM.1014002

Collation

BMI

Series Title

-

Call Number

Ref. 2x4.27 Fah a

Analisis kualitas pelayanan yang mempengaruhi nasabah dalam pengambilan pembi…

Edition

-

ISBN/ISSN

NIM.1014248

Collation

BMI

Series Title

-

Call Number

Ref. 2x4.27 Sif a

Analisis penentuan customer segments, value propotions, dan chanels pada renc…

Edition

-

ISBN/ISSN

NIM.1014063

Collation

BMI

Series Title

-

Call Number

Ref. 658.8 Hen a