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Optimasi Penggunaan Teknologi Self-Service Untuk Meningkatkan Loyalitas Nasab…
Goal : This study aims to analyze the effect of Self Service Technology (SST), Perceived Value, and Perceived Risk on customer loyalty of Bank Syariah Indonesia in Bandar Lampung, with customer satisfaction as a mediating variable.. Methode : This research employed a quantitative method using the Partial Least Squares– Structural Equation Modeling (PLS-SEM) approach. Data were collected…
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- NIM.2120405011
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- REF 332.1 AZI o
Determinasi Loyalitas Wisatawan Muslim Gen Z Dan Milenial Jabodetabek Pada De…
Goal : This study aims to analyze the determinants of loyalty of Millennial and Gen Z Muslim tourists in Greater Jakarta (Jabodetabek) to leading halal tourism destinations in Indonesia. The primary focus is on the influence of destination image (affective and cognitive) on halal experiences, satisfaction, and tourist loyalty. Drawing on Expectation Confirmation Theory (ECT) and Muslim …
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- NIM.2120405030
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Pengaruh Religiusitas, Service Quality, dan Brand Image terhadap Loyalitas Mu…
Goal : This research aims to test and prove the influence of the variables religiosity, service quality and brand image on muzakki loyalty with muzakki satisfaction as an intervening variable at LAZNAS BMH DKI Jakarta. The variables religiosity, service quality and brand image will act as exogenous variables which will influence the endogenous variables, namely muzakki loyalty and muzakki…
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- NIM2010101007
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- MBS
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- REF 2X4.144 RAH p
Pengaruh Etika Bisnis Islam, Kepercayaan, Kepuasan, Kualitas Layanan terhadap…
Tujuan: Skripsi ini membahas tentang pengaruh etika bisnis islam, kepercayaan, kepuasan, kualitas layanan terhadap loyalitas nasabah tabungan easy wadiah (pada Bank Syariah Indonesia Cabang Bogor). Metode: Penelitian ini menggunakan pendekatan kuantitatif dengan metode Linier Berganda dengan mengambil studi kasus di Bogor. Data dari penelitian ini diperoleh dari penyebaran kuesioner ke…
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- NIM18101126
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- REF 658.8 PAL p
Pengaruh Komunikasi, Daya Tanggap, Dan Keandalan Terhadap Kepuasan Anggota Ko…
Tujuan : Penelitian ini bertujuan untuk mengetahui Pengaruh Komunikasi, Daya Tanggap, Dan Keandalan Terhadap kepuasan anggota KUD Mukti Jaya (Studi Kasus Pengelolaan Perkebunan Kelapa Sawit). Metode : Penelitian ini menggunakan pendekatan kuantitatif dengan melakukan survei kepada 100 responden, yang bertujuan untuk mengetahui Pengaruh Komunikasi, Daya Tanggap, Dan Keandalan Terhadap …
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- NIM.S.18101028
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- REF 334 HER p
Faktor-Faktor yang Mempengaruhi Keputusan Pembelian dan Kepuasan Pelanggan pa…
Menganalisis faktor yang mempengaruhi keputusan pembelian dan kepuasan pelanggan pada kafe-kafe di kota Depok. : Penelitian ini menggunakan pendekatan kuantitatif dengan studi kasus masyarakat di kota Depok. Jenis data yang digunakan untuk penelitian ini adalah data primer. Teknik pengumpulan data dari penyebaran kuesioner terhadap konsumen kafe di kota Depok. : Kualitas Produ…
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- NIM.2010101160
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- REF 658.83 ALI f
Pengaruh Kemudahan Penggunaan, Kecepatan Transaksi, dan Keamanan Transaksi Te…
"This study aims to analyze the influence of perceived ease of use, transaction speed, and transaction security on consumer satisfaction in using QRIS as a payment method in the Bogor City MSME sector. The research method used was a quantitative approach with data collection techniques through the distribution of questionnaires to 215 respondents who were selected using purposive sampling…
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- Vol 6 No 2 June (2025)
- ISBN/ISSN
- NIM.2110101080
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- 2745-7613
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Analisa Pengaruh Event Tanggal Kembar, Promo dan Kepuasan Konsumen Terhadap…
"This study aims to analyze the influence of twin date events, promos, and customer satisfaction on the purchasing decisions of Generation Z consumers using the Shopee e-commerce platform in the Greater Jakarta area. The phenomenon of twin date events, such as 11.11 and 12.12, which are accompanied by various promotions such as discounts, free shipping, and cashback, has become a signif…
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- Vol 6 No 7 (2025)
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- NIM.2110101037
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- 1381 - 1396
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Pengaruh Service Quality, Promotion Dan Customer Eksperience Terhadap Kepuasa…
"Continuing previous research in measuring the level of customer satisfaction of Bank Riau Kepri Syariah and analyzing what influences will affect customer satisfaction, this study aims to determine the effect of service quality, promotion and customer experience on customer satisfaction of Bank Riau Kepri Syariah. This study uses a descriptive quantitative research approach method with a…
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- Volume 8 Nomor 1, Mei 2025
- ISBN/ISSN
- NIM.2110101049
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- 2621-6833
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Pengaruh Perceived Value, Perceived Quality, Perceived Sacrifice Terhadap Cus…
Skripsi ini membahas bagaimana perceived value, perceived quality, perceived sacrifice yang dirasakan wali murid terhadap Sekolah Dasar Islam Terpadu Ibnu Mas'ud di Kabupaten Pidie, Aceh dan pengaruhnya terhadap customer satisfaction. Dalam penelitian ini juga membahas mengenai komunikasi pemasaran yang dilakukan SDIT Ibnu Mas'ud yang membuat wali murid memutuskan untuk menyekolahkan …
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- ISBN/ISSN
- NIM.1519101
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- REF 658.8 SUM p
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