Optimasi Penggunaan Teknologi Self-Service Untuk Meningkatkan Loyalitas Nasab…

Goal : This study aims to analyze the effect of Self Service Technology (SST), Perceived Value, and Perceived Risk on customer loyalty of Bank Syariah Indonesia in Bandar Lampung, with customer satisfaction as a mediating variable.. Methode : This research employed a quantitative method using the Partial Least Squares– Structural Equation Modeling (PLS-SEM) approach. Data were collected…

The Impact Of Product Quality, Islamic Value And Self- Service Technology On …

Purpose – The purpose of this study is to determine the impact of Product Quality, Islamic Value, and Self Technology on Customer Satisfaction in Islamic Regional Bank. Methodology/Approach – This research uses a descriptive quantitative approach. The sampling technique uses random sampling by distributing questionnaires to 100 Customer of Bank NTB Syariah. This research method use…

Customer Satisfaction Mediates the Effect of Self Service Technology on Custo…

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ISBN/ISSN

2598-2540

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PENGARUH SELF SERVICE TECHNOLOGY, KUALITAS PELAYANAN, REPUTASI, NILAI PELANGG…

Edition

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ISBN/ISSN

NIM.15070005

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THESIS

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