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Analisis kepuasan dan preferensi nasabah pemilik rekening tabungan Bank Syari…
This study attempts to analyze the customer’s satisfaction and preference of banking services. Characteristics of respondents is a customer holding savings accounts in Islamic banks and conventional banks. The method used to analyze customer satisfaction is the Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA). The method will produce how satisfied customers …
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- ISBN/ISSN
- NIM.1216,083
- Collation
- BMI
- Series Title
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- Call Number
- Ref. 2x4.252 Aul a
Analisis kualitas pelayanan terhadap kepuasan konsumen pada produk pembiayaan…
The research aims to evaluate the quality of services on the sanitation product, to evaluate the level of customer satisfaction services, to obtain in-depth information about the customers of Komida in terms of age, reason for joining Komida, job, income, financing size and to measure the correlation between the quality of services in terms of tangibility, empathy, reliability, responsi…
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- ISBN/ISSN
- 1.216.058
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- BMI
- Series Title
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- Call Number
- Ref. 659 Ist a
Pengaruh Keragaman Produk, Kualitas Produk Dan Harga Produk Terhadap Kepuasan…
Goal : This thesis discusses the influence of product diversity, product quality and product price on customer satisfaction. Method : This study uses a quantitative approach. The data in this study were collected using a questionnaire and using multiple linear regression methods and quantitative approaches, data management and testing in this study. Fact/Finding : The regression coeff…
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- ISBN/ISSN
- 16101115
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- MBS
- Series Title
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- Call Number
- REF 658.8343 ZAH p
Faktor-faktor yang Mempengaruhi Kepuasan Konsumen terhadap Pembelian Produk K…
This research aims to analyze the factors that influence consumer satisfaction with purchasing Nako coffee products in Bogor where the x variables in this research are service, facilities, price, product and Islamic marketing ethics. : This research uses a quantitative approach by conducting a survey of 270 respondents who are customers at Kopi Nako Bogor via electronic media (g…
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- NIM..S.2010101091
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- REF 658.8342 NUR f
Studi Komparasi Loyalitas Pengguna Tokopedia Dan Shoppe Pada Generasi Z Di Ja…
Penelitian bertujuan untuk membandingkan tingkat loyalitas pengguna marketplace Tokopedia dan Shopee di Jabodetabek
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- ISBN/ISSN
- NIM2010101191
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- Series Title
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- Call Number
- REF 658.812 DAF s
Pengaruh E-Service Quality Kepuasan dan Loyalitas Pelanggan Terhadap Minat Pe…
Tujuan: penelitian ini bertujuan untuk menjelaskan pengaruh budaya, sosial, pribadi, dan psikologi terhadap keputusan pembelian produk muslim Rabbani Metode: Jenis penelitian yang digunakan adalah metode kuantitatif dengan pendekatan regresi. Jenis data yang digunakan peneliti dalam penelitian ini adalah data kuantitatif, data kuantitatif. Teknik pengumpulan data menggunakan kuesioner…
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- ISBN/ISSN
- NIM.18101172
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- MBS
- Series Title
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- REF 658.8343 LUB p
Analisis Kepuasan Pengguna Aplikasi Byond By BSI Menggunakan Technology Accep…
"Purposes : This research aims to analyze user satisfaction of the Byond by BSI application using the Technology Acceptance Model (TAM). The variables perceived usefulness and perceived ease of use are independent variables (X), while the behavioral intention to use variables and user satisfaction are dependent variables (Y) to see whether the TAM model can analyze application user sati…
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- ISBN/ISSN
- NIM.2110101124
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- MBS
- Series Title
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- Call Number
- REF 332.1068 PRA a
Analisis Kepuaan Pelanggan Dengan Menggunakan Metode Importance Performance A…
Objective: This study aims to analyze customer satisfaction using the Importance Performance Analysis (IPA) method on the @jartebeauty brand in TikTok Shop. Methode: The research employs a quantitative approach, with data collected through questionnaires distributed to 115 respondents. The research variables cover five dimensions of customer satisfaction: Staying Loyal, Purchasing the Companyâ€â€¦
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- NIM.2310101017
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- MBS
- Series Title
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- Call Number
- REF 658.8343 YUM a
Analisis Faktor yang Mempengaruhi Loyalitas Pengguna Fintech Syariah Pada Gen…
Goal Method : To analyze the influence of Perceived Ease of Use and Perceived Usefulness on Loyalty of Gen Z Sharia Fintech Users in Jabodetabek, with Customer Satisfaction as a Mediator : This study used a quantitative approach with a case study of Gen Z in Jabodetabek. Data collection was conducted through a Google Form questionnaire. The data were processed using SEM-PLS anal…
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- ISBN/ISSN
- NIM2110103013
- Collation
- ES
- Series Title
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- Call Number
- REF 332.1 ZUL a
Analisis Penggunaan dan Kepuasan Pengguna Sistem Informasi Akuntansi Pada UMK…
Objective: This study aims to analyze the use of the Accurate-based accounting information system at PT XYZ, an MSME engaged in healthy food and beverage production, and to evaluate its impact on the company’s operational efficiency. Method: This research employs a descriptive qualitative method with data collected through interviews, observations, and documentation. User satisfaction …
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- ISBN/ISSN
- NIM.2310102029
- Collation
- AS
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- Call Number
- REF 657.0285 MAL a
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