"Expanding the limitations of the study to confirm the antecedents' influence on impulse buying, particularly in marketplace sales, is the expected contribution of this study. Thus, the study aims to examine the influence of shopping lifestyle, social media marketing, and customer experience on Gen Z's impulse buying in purchases through marketplaces. To do so, the study utilizes a quanti…
"Continuing previous research in measuring the level of customer satisfaction of Bank Riau Kepri Syariah and analyzing what influences will affect customer satisfaction, this study aims to determine the effect of service quality, promotion and customer experience on customer satisfaction of Bank Riau Kepri Syariah. This study uses a descriptive quantitative research approach method with a…
"Tujuan : Skripsi ini bertujuan untuk mengetahui apakah ada pengaruh customer experience dan electronic word of mouth terhadap brand trust pada produk skincare lokal pada generasi z berdomisili jabodetabek. Metode : Pada penelitian ini menggunakan pendekatan kuantitatif deskriptif. Teknik pengumpulan sampel menggunakan rumus lemeshow dengan menyebar kuesioner kepada 145 generasi z p…