This study uses a quantitative approach with explanatory research to identify causal relationships between variables. Primary data will be collected through questionnaires distributed to active students and alumni of Tazkia Islamic University in the period 2020-2024. The research sample will be determined using the Slovin formula. Data analysis will be carried out using the Structur…
Background – It is undeniable that there are still many people who do not fully believe in Islamic banking activities whether they are free from things that are prohibited in Islam. This makes the customer's religiosity needs to be investigated further how it affects the loyalty of Islamic bank customers. Objective -The purpose of this study is to analyze the loyalty of customer depo…
Goal : This study examines the factors influencing customer loyalty to Islamic banking in Indonesia in the current technological era. Using quantitative methods, this study applies Expectancy Confirmation Theory (ECT) to test the influence of eservice quality, brand image, and religiosity as moderating variables. Methode : This study used the PLS-SEM method. Primary data were collected fr…
Penelitian ini bertujuan untuk menguji Pengaruh Akuntabilitas, Transparansi Laporan Keuangan dan Tingkat Kualitas Pelayanan Terhadap Kepercayaan Muzaki Pada BAZNAS RI. Dilakukan di masayarakat, tetangga, teman dari orang tua, dan dari BAZNAS langsung pada bulan Juni 2023. Total responden dalam penelitian ini adalah 100 yang memiliki Kepercayaan Muzaki Pada BAZNAS RI. Hasil dari peneli…
Tujuan: Skripsi ini bertujuan untuk mengetahui pengaruh dari citra merek, harga produk dan kualitas pelayanan terhadap loyalitas berlangganan WiFi IndiHome. Metode: Penelitian ini menggunakan pendekatan kuantitatif deskriptif. Sampel diambil dari 400 warga Jabodetabek yang berlangganan layanan WiFi IndiHome. Metode penelitian ini mengguanan analisis regresi linear berganda. Hasil/Temuan…
Penelitian ini bertujuan untuk menganalisis faktor yang mempengaruhi minat beli ulang konsumen Fore coffee se-Jabodetabek dimana variabel x yang ada dalam penelitian ini yaitu citra merek, kualitas produk, kualitas pelayanan, dan store atmosphere. Penelitian ini menggunakan pendekatan kuantitatif dengan melakukan survey kepada 210 responden yang merupakan pelanggan di Fore coffee mela…
Goal : This research aims to test and prove the influence of the variables religiosity, service quality and brand image on muzakki loyalty with muzakki satisfaction as an intervening variable at LAZNAS BMH DKI Jakarta. The variables religiosity, service quality and brand image will act as exogenous variables which will influence the endogenous variables, namely muzakki loyalty and muzakki…
Menilai kinerja keuangan Daerah Bank Umum Syariah Pemerintah dan Swasta Nasional Bank Umum Syariah berdasarkan RGEC dan evaluasi tingkat kepatuhan syariah.
"Expanding the limitations of the study in confirming the effect of customer loyalty, especially in the banking sector on murabaha financing at Bank Syariah Indonesia, is the expected contribution of this study. So that the study aims to examine the effect of selling price, product quality, service quality on customer loyalty in murabaha financing at Bank Syariah Indonesia. For this reaso…
"Continuing previous research in measuring the level of customer satisfaction of Bank Riau Kepri Syariah and analyzing what influences will affect customer satisfaction, this study aims to determine the effect of service quality, promotion and customer experience on customer satisfaction of Bank Riau Kepri Syariah. This study uses a descriptive quantitative research approach method with a…