Electronic Resource
Pengaruh Penggunaan E-Banking, Trust, Tingkat Pendapatan dan Literasi terhadap Perilaku Berwakaf Uang Nasabah Bank Syariah
Background - Cash waqf has an important role in improving welfare. The potential
for cash waqf in Indonesia is very large, but the collection of cash waqf has not
been maximized. Many factors influence the behavior of a Muslim with cash waqf.
There are several studies related to cash waqf, but no detailed research has been
found that looks at the joint influence of the use of e-banking, income level, literacy
and trust of Islamic bank customers on their behavior in cash waqf
Objective - This study aims to determine and analyze the effect of e-banking, trust,
income levels and literacy levels of cash waqf on the behavior of cash waqf of
Islamic bank customers in Riau province.
Research Methods - This study uses a positive approach to the type of survey
research. The research population is Islamic bank customers in Riau Province. A
sample of 158 people was selected by purposive random sampling. Primary data
was collected by questionnaire (google form). The data analysis method used
Structural Equation Modeling (SEM) – PLS.
Findings - The results showed that the e-banking factor had no significant effect on
the behavior of Islamic bank customers in cash waqf. While Trust has a significant
effect on the behavior of Islamic bank customers in cash waqf. The level of income
also has a significant influence on the waqf behavior of Islamic bank customers.
Finally, the level of literacy has a significant influence on the behavior of Islamic
bank customers in cash waqf. The results of this study imply the need for Islamic
banking management and nazhir waqf to increase trust and literacy of customers'
money waqf, so that their cash waqf behavior increases.
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