Text
Pengaruh Social Media Marketing, Brand Value, dan Product Innovation Terhadap Loyalitas Konsumen Hijab Generasi z
Analyzing Social Media Marketing, Evaluating Brand
Value Perceptions, and Examining the role of Product
Innovation as a determinant factor in the loyalty of
Generation Z Hijab Consumers.
: This study used a quantitative approach by distributing
questionnaires ( Google Form ) to 100 Generation Z
consumers, particularly Muslim women, in Bogor City who
had made repeat purchases of a product. The data was
processed using SEM-PLS analysis.
: The results of the study prove that the three variables,
namely Social Media Marketing, Brand Value, and Product
Innovation, all have a significant and complementary
influence in shaping hijab consumer loyalty among
Generation Z. Social media marketing plays a role in
increasing emotional engagement and interaction, brand
value builds trust and brand identity, while product
innovation maintains customer relevance and satisfaction.
No other version available