Electronic Resource
Consumer Intention On Using islamic Digital Banking Services In Sumatra
Objective: This study aims to analyze the effects of attitude, knowledge,
religiosity, and functional factors on customer intention on using Islamic digital
banking services.
Methods: This study uses a quantitative approach with the SEM-PLS (Structural
Equation Modeling) method, a case study in the Sumatra region. Sample data from
this study were obtained from questionnaires distributed to 166 students as well as
customers of Islamic banks in Sumatra.
Results/Findings: The results of this study indicate that the variables of attitude,
functional factors, and knowledge have a positive and significant effect on
consumer intentions to use Islamic digital banking services in Sumatra. However,
the religiosity variable is proven to be not significant in this research
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