APA Style
Kartika, T. et al (2016).
Customer relationship management analysis : the factors enhancing customer loyalty in Indonesian Islamic Bank .
Kuala Lumpur:
ICIEF.
MLA Style
Kartika, Tika. et al.
"Customer relationship management analysis : the factors enhancing customer loyalty in Indonesian Islamic Bank".
Kuala Lumpur:
ICIEF,
2016.
Electronic Resource.